01092279988
English
العربية
Who we are
Our website address is: http://heelex.store. Heelex is an Egyptian women’s shoes and bags brand. We’re committed to protecting your privacy and making sure your shopping experience is safe and enjoyable.
Comments
When visitors leave comments or reviews on our site, we collect the data shown in the form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. After your comment is approved, your profile picture (if any) becomes visible to the public in the context of your comment.
Media
If you upload product images, reviews, or any content to our website, please avoid including images with embedded location data (EXIF GPS). Visitors could download and extract location data from uploaded images.
Cookies
If you leave a comment or review on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so you don’t have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we’ll set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we’ll also set cookies to save your login information and display preferences. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. When you log out, login cookies are removed.
If you edit or publish content (for example, a review), an additional cookie will be saved in your browser. This cookie includes no personal data and simply shows the post ID of the article you edited. It expires after 1 day.
Embedded content from other websites
Articles or posts on this site may include embedded content (e.g. videos, images, or articles). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.
These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content, especially if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email. We do not sell or share your personal data with third parties, except as required for security, payments, or delivery services.
How long we retain your data
If you leave a comment or review, the comment and its metadata are retained indefinitely. This helps us recognize and approve follow-up comments automatically instead of holding them in moderation.
For registered customers, we store the personal information you provide in your user profile. All users can view, edit, or delete their personal information at any time (except usernames). Website administrators can also see and edit that information to help provide better service.
What rights you have over your data
If you have an account on our site or have left comments/reviews, you can request to receive an exported file of the personal data we hold about you, including any data you’ve provided. You can also request that we delete any personal data we hold about you, except for data we are required to keep for administrative, legal, or security reasons.
Where your data is sent
Visitor comments and reviews may be checked through an automated spam detection service. Payment information may be processed securely through trusted payment gateways, and delivery information is shared only with our shipping partners to complete your order.